[vc_row equal_height=”yes” css_animation=”fadeIn” css=”.vc_custom_1494510617612{margin-right: -50px !important;margin-left: -50px !important;}”][vc_column css=”.vc_custom_1496938621896{margin-bottom: 20px !important;border-right-width: 1px !important;padding-top: 15px !important;padding-right: 50px !important;padding-left: 50px !important;border-right-color: #e8e8e8 !important;border-right-style: solid !important;}” offset=”vc_col-lg-6 vc_col-md-6″][woodmart_title align=”left” title=”SHOPPING INFORMATION”][vc_tta_accordion shape=”square” color=”white” c_icon=”chevron” c_position=”right” active_section=”1″ no_fill=”true” collapsible_all=”true”][vc_tta_section title=”What exactly happens after ordering?” tab_id=”1484652030151-41d816a1-ec06″][vc_column_text text_larger=”no”]The cost of delivery of your order from our wine store is calculated based on the distance and tariffs of the transport company that delivers our goods to you. Wine is delivered by couriers, car, train and plane. It all depends on what country you are in.[/vc_column_text][/vc_tta_section][vc_tta_section title=”How long will delivery take?” tab_id=”1484652030190-407b08ef-5de7″][vc_column_text text_larger=”no”]Delivery is carried out according to your preferences by the date by which you need to deliver the wine. In addition, the delivery time also depends on how far you are from the place of shipment to the delivery service.[/vc_column_text][/vc_tta_section][vc_tta_section title=”What exactly happens after ordering?” tab_id=”1484652030219-c6960c7e-ee62″][vc_column_text text_larger=”no”]After you have ordered wine in our wine shop, you will receive a notification by email. If you paid for an order on the site, you will receive a confirmation of payment with all the data that you specified in the order. Our Manager contacts you at the coordinates you specified and clarifies the order details.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Do I receive an invoice for my order?” tab_id=”1484652030238-302a2c7c-fe6f”][vc_column_text text_larger=”no”]Yes, of course, you will receive a special notification that you have purchased the wine. Our wine library will provide you with all the necessary information by email.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Do you have a bonus system?” tab_id=”1484652030262-e10da133-51b0″][vc_column_text text_larger=”no”]Yes. The bonus system is currently being developed at our Department of marketing and advertising. If you subscribe to our news, you will be aware of all the promotions and news of the bonus program. Rest assured, we plan to make it as customer-oriented as possible. you will enjoy buying wine from us.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][vc_column css=”.vc_custom_1496938627545{margin-bottom: 20px !important;padding-top: 15px !important;padding-right: 50px !important;padding-left: 50px !important;}” offset=”vc_col-lg-6 vc_col-md-6″][woodmart_title align=”left” title=”PAYMENT INFORMATION”][vc_tta_accordion shape=”square” color=”white” c_icon=”chevron” c_position=”right” active_section=”1″ no_fill=”true” collapsible_all=”true”][vc_tta_section title=”When the order payment is taken of my bank account?” tab_id=”1″][vc_column_text text_larger=”no”]Payment from a Bank account or card is made depending on how you make purchases of wine on our website. If you buy through a wine store in the online store mode, the payment is instant. It all depends on your Bank.[/vc_column_text][/vc_tta_section][vc_tta_section title=”What is wishlist?” tab_id=”1484056430132-f06cc1b5-a7ca”][vc_column_text text_larger=”no”]The wishlist is created so that you can put the wine you like in your favorites and when you need it, you will not need to search for it in the wine library. It will be enough to go to the wish list and buy wine through it.[/vc_column_text][/vc_tta_section][vc_tta_section title=”What should I do if I receive a damaged or wrong product?” tab_id=”1484049984302-e0b553b6-82dc”][vc_column_text text_larger=”no”]You will need to contact our Manager, who will help you solve all your questions. We are a customer-oriented wine store, so we meet our customers.[/vc_column_text][/vc_tta_section][vc_tta_section title=”Can I change or cancel my order?” tab_id=”1484057271889-b3b2ad15-15f7″][vc_column_text text_larger=”no”]Yes, of course, you can change your order if you want, remove or add something to it. To do this, you will need to contact our Manager.[/vc_column_text][/vc_tta_section][vc_tta_section title=”What is “package tracking“ in my orders?” tab_id=”1484056425804-e857e9fe-0c57″][vc_column_text text_larger=”no”]You can track the status of your order. That the wine you ordered has already been sorted, Packed, and delivered to the delivery service. The logical service has sent your order and it will soon arrive at the address where you ordered it.[/vc_column_text][/vc_tta_section][/vc_tta_accordion][/vc_column][/vc_row]